Jessica Tyson
31/03/2025 • 5 min read
Having trouble with your IVG 2400 disposable vape? We get it — nothing’s worse than a device that refuses to cooperate when you’re ready for a smooth vaping session. But don’t worry! We’re here with practical, no-fuss solutions to help you sort out common issues and get back to enjoying your flavours. Whether it’s vapour production, battery concerns, or pod setup confusion, we’ve got all the troubleshooting tips you need right here.
If your IVG 2400 isn’t producing vapour, the first thing to check is the alignment of your pods. Each pod must be properly inserted into its chamber with the gold connection tabs facing down to ensure a secure connection.
Once you’ve loaded the pods, replace the mouthpiece and align the arrow on the mouthpiece with the arrow on the chamber of the pod you want to use. This alignment is key to activating the device properly and allowing vapour production. If the alignment seems fine but the device still doesn’t produce vapour, give the mouthpiece a quick wipe to ensure airflow isn’t blocked.
Browse all IVG productsFor a brand-new IVG 2400 that doesn’t seem to work, start by removing all protective seals and stickers. These seals, which are often placed on the mouthpiece or bottom of the device for safety during transit, can prevent activation if not removed.
Once that’s done, double-check that all four pods are firmly inserted into their chambers with the gold connection tabs facing down. If the device still isn’t responding after these checks, there’s a chance it could be defective, so reaching out to your retailer for a replacement is the next best step.
If your IVG 2400 device is not turning on, don’t worry — there are a few simple steps you can take to troubleshoot the issue. First, as mentioned above, make sure you’ve removed the sticker on the bottom of the device. Next, check that the pods are inserted correctly, with the numbers on the pods matching the numbers on top of the device.
If the device still doesn’t turn on, try moving the dial to the next available pod number. If none of these steps resolve the issue, it might be time to contact the manufacturer or an authorised retailer for further assistance.
The IVG 2400 comes with a pre-charged 1750mAh battery designed to last as long as the e-liquid inside. Because this is a non-rechargeable device, once the battery runs out, it’s time to dispose of the vape. However, if you’re sure the pods are loaded correctly and you’ve removed any seals but the device still won’t activate, it may be a rare case of a faulty battery. In this situation, contacting the retailer for assistance or a possible replacement is the way to go.
Using the IVG 2400 is incredibly simple. Start by removing the mouthpiece and inserting all four pods into their respective chambers with the gold connection tabs facing down. Once the pods are in place, replace the mouthpiece and align the arrow on the top of the mouthpiece with the arrow on the chamber of the pod you want to vape. To activate the device, all you need to do is inhale — no buttons or complicated settings required. The IVG 2400 is designed to be hassle-free so you can enjoy your vaping experience right away.
The IVG 2400 is a cutting-edge disposable vape device packed with features designed to enhance your vaping experience. With a robust 1750mAh battery, this device ensures long-lasting performance, perfectly paired with its four pre-filled pods. The IVG 2400 utilises advanced mesh coil technology, which not only boosts flavour profiles but also provides a smoother throat hit.
One of the standout features is its draw-activated mechanism — no buttons to press, just inhale to enjoy your vape. With a sleek design and a variety of flavours, the IVG 2400 is a top choice for vapers seeking convenience and quality.
The IVG 2400 also offers a variety of fruity flavours like Strawberry Ice and Fizzy Cherry to enhance your vaping experience.
Want to learn more about the IVG 2400, or find similar products?
With the IVG 2400, you have the ability to switch between four different flavours effortlessly. To enjoy a new flavour, simply lift and twist the mouthpiece until the arrow on the top aligns with the arrow of the pod chamber you want to use. This clever design lets you change flavours quickly and easily without having to swap out pods or devices, making it perfect for vapers who like variety on the go. You can also purchase prefilled pods separately for your IVG 4-in-1 device.
Shop IVG prefilled podsTo keep your IVG 2400 in top working condition, regular maintenance is key. Wipe down the mouthpiece and exterior of the device with a clean, dry cloth to maintain hygiene and ensure there’s no build-up that could obstruct airflow. When all four pods are empty, remember to dispose of the device responsibly at your local electrical waste recycling centre. Proper disposal not only keeps the environment clean but also ensures your device is safely handled.
If you’ve followed all the troubleshooting steps and your IVG 2400 still isn’t working, check the device for any physical damage or leaks. Sometimes issues can occur during transit, causing minor faults. If everything appears fine but the device remains unresponsive, reach out to your retailer or the manufacturer for assistance.
The IVG 2400 disposable vape is designed for convenience and simplicity, but occasional hiccups can happen. From checking pod alignment and removing protective seals to understanding battery limitations, most issues can be fixed quickly with the right steps. If problems persist, reaching out to your retailer will ensure you’re back to vaping smoothly in no time.
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